The Computer/Software/Marketing Help Thread

Looking for a Notch or touch designer to help my friend on a project.

Paid gig obviously. @ciaran know anyone?

Just got a new laptop and After Effects seems to very qucikly use all of the PC memory and crash. I’ve tried setting and clearing disc cache, allocating the max amount of ram etc but nothing seems to help.

Is there something simple I might be missing ?

I have an NVIDIA RTX A2000 gfx card and 32gb of ram. I would assume this should be enough for the simple stuff I’m doing in there?

Not sure if it helps but googling “after effects memory leak” brings up a suggestion to disable the option to “cache frames when idle”.

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In AE, edit-> preferences.
Set your disk cache to a dedicated cache, non OS drive, ideally another SSD.
Set your RAM size initially to 12Gb (i.e., less than 50%) and see how you go. Push that in 4Gb increments, but always leave 4-8Gb free for Windows or OSX. I have 128Gb in mine and AE will routinely use all allocated RAM. Also, certain effects will use CPU and RAM resources more than others, which would use the GPU.
To be honest, 32Gb is fuck all. Upgrade that if you can.

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Cheers, yeah I’ll try and upgrade. It’s a work laptop so the engineering bods at work should be able to upgrade me to something more suitable.

The composition was only a couple of text and shape layers so I was a bit shocked it couldn’t handle it mind.

Has anyone here ventured into the world of the Ventura OS?

I’m on Monterey currently. Runs find but the Chrome issue is pissing me off…so frustrating having to go through 2 step verification for everything every few days.

I normally stay away from new OS for a while, but maybe its been out long enough to be good?

I’m on a Mac Mini M1 16gb ram.

I normally give it a bit longer than this, wait until it’s more stable.

I’m not getting the 2 step issue though, very rare I have to through that and I have a few different accounts running with Chrome…

Maybe keep an eye online for system update releases for any major bugs, there must be somewhere you can track it. After a major release I would then wait at least a week for the patches for the previous bugs to be patched.

Really? It’s been 6 months.

The two step thing is really annoying. I can’t find anything online at all in respect of it.

Have you done a proper proper chrome uninstall, like profiles and everything, not just dragging chrome to bin etc?

I’d be tempted to run a file permissions check after that as well

I believe so. Will redo now, though.

Take the opportunity to wipe all extensions as well and slowly add them back in, one every few days

Yes. I did this before. Same issues…Will do it again.

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Okay, didn’t realise it had been that long. I might have to get on and do it myself…

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I’m looking up issues and really can’t see much.
Might install it on the laptop today whilst working…and then the desktop later, once I know what I’m in for.

90% of what I use is Adobe so I generally just check here -

And then a couple of general searches.

I’m old, paranoid and don’t like change so always takes me a while to actually do it…

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Likewise! AE is a slight worry but I don’t use it one every project.
The rest seem fine, tbh.

Thanks!

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Ventura is fine. Been using it for months for dev work and had zero issues.

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My website seems to have been infected by some kind of malware.

I am using some free virus software called Avast Security. When I try to visit my website I get a pop up window blocking it saying:

Infected URL: http://studiojarvis.com/
Threat: HTML:Script-inf [Susp]
This URL contains malicious code that could harm your computer.
If you’re willing to risk it, you can turn off your Avast Web Shield to continue.
But we strongly recommend walking away from this one.

The website is www.studiojarvis.com

Does anyone have any tips for sorting this out?

I seem to remember checking out your site recently and seeing that it was running on a pretty ancient artists cms. It’s probably down to that.

I’ll have a look and see if I can find out more.